Organizations and practitioners
Use EIQ16 in selection, coaching, leadership development, team development and learning programs where emotional effectiveness matters.
Using the EIQ16 in OrganizationsChoose how you want to use it
An Assessment for Organizations and Individuals
The EIQ16 provides structured feedback for selection, coaching, learning and development.
Individual customers
Explore how you recognize, use, understand and manage emotions and identify focused ways to strengthen emotional effectiveness.
Take the EIQ16 — £25Emotional intelligence at work
Use EIQ16 in Coaching and Workplace Development
Emotional intelligence matters in conversations, working relationships and responses to pressure. EIQ16 provides a structured starting point for discussing these areas and deciding what to practice.
Leadership development
Explore emotional awareness, self-control and managing others. Relate the profile to situations such as giving feedback, handling disagreement and supporting colleagues through change.
Individual coaching
Use the report to explore how a person experiences and responds to emotions. Ask for examples from their work, choose a development priority and agree how progress will be reviewed.
Working relationships
Support conversations about communication, empathy and emotional responses within teams. Use individual profiles to prompt reflection rather than label colleagues or rank their worth.
In recruitment, relate the assessment to the job requirements and combine it with interviews and other relevant evidence. A questionnaire result should not be the sole basis for a hiring decision.
Understanding the assessment
A Self-Report Questionnaire, Not an Ability Test
EIQ16 asks people to rate statements about their own emotional skills and behavior. Its four-branch framework draws on the emotional intelligence model developed by Mayer, Salovey and Caruso, but the questionnaire uses self-report rather than performance tasks with scored answers.
What the results provide
A profile of the participant’s reported emotional characteristics, compared with the reference group described in the manual. Explore the scores alongside workplace examples and other perspectives.
What the results do not establish
The profile is not a direct observation of behavior or an objective demonstration of emotional ability. It does not diagnose a mental health condition or guarantee workplace performance.
From assessment to action
What the EIQ16 Can Help You Understand
Read emotional information
Explore awareness of your own emotions and sensitivity to emotional signals from others.
Use and understand emotions
Consider how emotions influence thinking, judgment, communication and relationships.
Manage emotional responses
Examine emotional self-control, resilience and the ability to support others effectively.
What the EIQ16 measures
Four Branches and 16 EI Characteristics
EIQ16 provides a balanced view of emotional intelligence through four connected branches, each represented by four traits and competencies.
Reading People
- Self-awareness
- Awareness of others
Using Emotions
- Emotional facilitation
- Positive emotional use
Understanding Emotions
- Emotional knowledge
- Interpreting change
Managing Emotions
- Self-management
- Managing relationships
Scores should be considered together and interpreted in relation to the person’s role, goals and circumstances. A high or low result is not automatically a strength or limitation.
The feedback report
What You Receive in the EIQ16 Report
The structured report combines accessible results with practical interpretation for participants and practitioners.
Overall emotional-intelligence profile
Results across four EI branches
Profiles of 16 traits and competencies
Interpretation of likely workplace behavior
Strengths and development priorities
Practical performance-improvement guidance
Evidence and technical quality
A Structured Assessment with a Clear Evidence Base
The supplied user manual documents the assessment model, development, norms, reliability and validity studies. The summaries below describe that evidence; they should not be read as a guarantee of suitability for every role or population.
Conceptual model
A self-report behavioral style instrument organized around four EI branches. The full questionnaire has 136 statements, covering 16 EI scales and an impression-management scale.
Comparison data
The manual’s norm dataset contains 6,000 cases, with equal numbers of men and women, selected from international online responses collected between December 2009 and May 2011. This was an incidental sample, not a representative UK workforce sample.
Reliability
For the full questionnaire, the manual reports Cronbach’s alpha coefficients ranging from 0.66 to 0.87, with a median of 0.73. Reliability varies by scale and should be considered when interpreting individual results.
Validity
The manual describes factor analyses, relationships with other measures and correlations with job-performance ratings. Review the methods and findings in Chapter 5 for the intended application; evidence of association is not proof of causation.
Optional AI-assisted exploration
Explore EIQ16 Findings More Deeply with AI
After receiving the report, participants and practitioners can use ChatGPT or another capable generative AI tool to explore the findings conversationally.
- Examine relationships across the four branches
- Identify balanced and uneven patterns
- Relate findings to leadership or relationships
- Prepare feedback and coaching questions
- Create focused emotional-development actions
The EIQ16 report remains the primary source. AI does not score the questionnaire, conduct a new assessment or replace the participant’s experience, relevant context and professional judgment. Output should always be checked against the report.
Clear assessment pricing
EIQ16 Pricing for Organizations and Individuals
An individual assessment costs £25, including the personal feedback report. Organizations can purchase assessments using the standard self-assessment price bands below. Prices are in GBP per assessment; the ordering page shows the price for your chosen quantity.
| Number of assessments | Price per assessment |
|---|---|
| 1–20 | £25 |
| 21–50 | £24 |
| 51–75 | £22 |
| 76–100 | £19 |
| 101–200 | £15 |
| Over 200 | £10 |
Purchase the assessment
Choose the EIQ16 Route That Fits Your Purpose
Organizations and practitioners
Purchase and manage EIQ16 assessments for candidates, employees, clients, teams or learners through an organizational account.
Open an AccountRequest a free trial →Individual customers
Complete the EIQ16 online, pay £25 after the questionnaire and receive your personal feedback report immediately.
Take the EIQ16 — £25View the example report →Supporting materials
EIQ16 Resources
Example Report
Review the profile, interpretation and development guidance.
View report →User Manual
Review the model, development, scoring, reliability, validity and norms.
View manual →Preparation Guide
Understand the purpose, areas measured and how to complete the questionnaire.
View guide →EIQ16 Presentation
View a short introduction to the purpose and structure of the assessment.
View presentation →AI Analysis Guide
Explore feedback reports responsibly with ChatGPT and similar AI tools.
View guide →Your questions answered
Workplace Emotional Intelligence FAQs
What does EIQ16 measure?
EIQ16 measures 16 self-reported emotional traits and competencies across Reading People, Using Emotions, Understanding Emotions and Managing Emotions. It also includes an impression-management indicator.
Is EIQ16 an emotional intelligence ability test?
No. EIQ16 is a self-report behavioral style questionnaire. It explores the participant’s description of their own emotional functioning, rather than testing performance on emotional reasoning tasks.
How can organizations use the assessment?
Organizations and practitioners can use EIQ16 to support coaching, leadership development, learning and discussions about working relationships. For selection, consider job relevance and combine the results with other evidence.
How long does EIQ16 take?
The full questionnaire has 136 statements. The user manual indicates that most people complete it in about 20 minutes. Allow time afterward to read and discuss the report.
What do participants receive?
Participants receive a structured feedback report covering the overall profile, four EI branches, 16 traits and competencies, interpretation and development guidance. The example report on this page shows the format.
Is there a good or bad emotional intelligence score?
Scores should be interpreted together, in relation to the comparison group and the person’s role and circumstances. Use them to explore patterns and priorities rather than assume that one score determines effectiveness.
How much does EIQ16 cost?
The individual assessment costs £25. Standard organizational prices range from £25 to £10 per assessment depending on quantity. The full price bands are displayed above.
How does EIQ16 differ from EIQ16-R?
EIQ16 focuses on emotional traits and competencies across four EI branches. EIQ16-R is a separate questionnaire covering emotional intelligence and mindfulness. Review the respective reports and manuals to choose the assessment that fits your purpose.
Ready to Use the Emotional Intelligence Questionnaire?
Open an account to manage EIQ16 assessments for others, or complete the questionnaire now and receive your personal report.
For OrganizationsTake the EIQ16